Office Administrator

Sumo Digital

United Kingdom - Sumo Digital·Contract

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  • Monitor the shared admin mailbox alongside the team, respond to routine enquiries and route requests to the appropriate colleague.
  • Track outstanding requests, follow up agreed actions and flag urgent items or conflicting priorities.
  • Maintain accurate booking records, contact lists and admin documents, handling personal and business information confidentially.
  • Support document preparation, data entry, scanning, filing and archiving, keeping shared records organised.
  • Circulate routine office notices and updates, and provide admin or reception cover for colleagues as agreed. 
  • Book approved travel and hotels for employees, providing clear itineraries and booking confirmations.
  • Compare suitable options to obtain good value, following company policy and agreed spending approvals.
  • Support booking changes and cancellations, and retain receipts and booking information for Finance.
  • Meetings Events and Visitors
  • Manage meeting room bookings, resolve scheduling clashes and arrange catering and refreshments, taking account of attendee numbers and dietary requirements.
  • Prepare meeting spaces and clear away afterwards, working with IT or Facilities where support is needed.
  • Support the team with event logistics, including venue enquiries, hotels, tickets and attendance information, coordinating requests across departments to avoid duplicate bookings.
  • Welcome visitors and coordinate visitor passes and access arrangements through the agreed process.
  • Receive and distribute deliveries and post, and arrange outgoing parcels or couriers as required.
  • Check and replenish refreshments, fridges, kitchen supplies and stationery, monitoring stock levels and expiry dates.
  • Keep shared office, kitchen and meeting areas tidy and ready for use, coordinating with cleaning providers where needed.
  • Report maintenance issues, equipment faults and supply shortages to the appropriate colleague or supplier, and follow up progress.
  • Support routine supplier administration, including obtaining quotes, raising approved purchase requests and checking delivery notes against orders.
  • Maintain purchase and receipt records, and pass invoices or discrepancies to Finance for processing.
  • Help coordinate access for approved suppliers and contractors, notifying the relevant host of their arrival.
  • Check shared printers and replenish paper and basic consumables, reporting faults to IT.
  • Coordinate practical new starter arrangements with the People Team, IT and relevant managers, including workspace readiness and access passes.
  • Help new colleagues find their way around the office and understand everyday office arrangements.
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