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At EFG (ESL FACEIT Group) we create worlds beyond gameplay where players and fans become community. We pride ourselves in having a corporate social responsibility which is that “IT’S NOT GG, UNTIL IT’S GG FOR ALL”. We are passionate about the culture we foster that ultimately helps to create and shape the world of esports, gaming tournaments, leagues, events and holistic ecosystems staged for our millions of players, fans and heroes.
Everything we do, from global esports tournaments and community-driven leagues to next-generation platforms and live events, is rooted in our passion, craftsmanship, and culture. With millions of players and fans around the world, we aim to shape the future of esports and gaming by building ecosystems that are inclusive, innovative, and enduring.
Important Note: Our working environment supports a fully remote role that can be based in either the EU or the US. However, candidates must be able to work primarily within Eastern Time (ET) business hours, as the role partners closely with stakeholders in that time zone. We do not sponsor VISAS in any of these locations.
Are you ready for a Game-Changing Career Experience?
Our Commercial Operations team needs your personable skills, your love for the esports industry, your cheerful spirit, and your supportive can-do attitude. We are looking to hire a Manager in Commercial Operations to join us in shaping the journey of esports. We are interested in people who share our passion for gaming. People who bring their unique capability, flair, and desire to the table while being a true team player. We believe that your attributes can make a difference in shaping the future of esports. That you can help make it happen while also going on a journey to learn and develop.
The Commercial Partnership Planning & Inventory team, guided by their expertise, formulates robust commercial plans aimed at elevating inventory management strategies. Their primary focus revolves around optimizing commercial spaces for our partners sponsoring our events. Emphasizing team chemistry and collaboration, we cultivate a friendly and dynamic work environment.
The Commercial Partnership Planner & Inventory Analyst supports our commercial teams to deliver best-in-class client promotional materials. You will create overviews for pricing, exclusivity, and partner deliverables to deliver business growth, and profitability, and enhance our customer retention.
You report to our Team Lead Commercial Partnership Planning & Inventory and are a part of our Global Commercial team.
What you’ll do:
- Orchestrate commercial partnership requests
- Provide top-notch pricing and packaging consultancy and manage client pitches in terms of value projections & partner deliverables
- Deduct relevant commercial partnership data and communicate them to affected stakeholders to assist in strategic decision-making
- Support the definition of custom partner activations and keep track of cost and margin profiles
- A core responsibility of this role is delivering top-tier commercial consultancy for the Call of Duty League, DreamHack as well as Mobalytics while fostering seamless alignment with key stakeholders across our North American team.
- Serve as the central connection between different departments to ensure seamless communication and knowledge sharing.
- Collaborate closely with sales, product, marketing and other teams to create and optimize compelling brand opportunities around our properties.
- Act as the primary liaison with the game ecosystem and product leads to drive commercial inventory innovation and deliver best-in-class branding opportunities.
- Ensure alignment across departments by proactively fostering open dialogue, shared goals and coordinated efforts to maximize impact.
- Perform other duties within the Commercial Operations unit as required (e.g., Research or Salesforce)
- Manage and optimize commercial inventory and branding opportunities for all EFG products
- Maintain and develop the commercial operations library
- There are rarely standardized, one-size-fits-all solutions in place - you have the opportunity to drive your own ideas and work in your own style
Hypothetical breakdown of the role and responsibilities:
- 70% -> Sales / Partner Management
- Orchestrate global brand partnership requests in terms of pricing and packaging
- Deduct relevant commercial inventory KPI’s and communicate them to affected stakeholders to assist them in strategic decisions
- Define rights catalogues, custom activations and
- 20 % -> Inventory Optimization (Product, Game Ecosystem, etc.)
- Partner with product, marketing, and other departments to create exciting brand opportunities around our EFG properties.
- Be the connection between different departments to ensure proper communication and promote knowledge-sharing
- Maintain and develop the commercial operations library
- 10 % -> Further support
- Game ecosystem overviews, commercial rights, support with publisher pitches, etc.?
- Review client pitches in terms of pricing, exclusivity & partner deliverables
- Support and help manage the commercial inventory for all EFG products
- Develop, improve, and communicate commercial processes with international EFG offices
- Perform other duties within the Commercial Operations unit as required (e.g. Research, Salesforce)
What you need:
- Ability to organize multi-stakeholder pitches, processes and projects in an international business environment confidently and effectively in your own way
- Strong problem-solving skills & adaptive, agile working style suited to fast-paced digital business environments
- Growth & innovative mindset with a bold, proactive and adaptable approach to challenges and change
- Understanding of the competitive esports landscape and knowledge of the sponsorship ecosystem in esports, traditional sports, or entertainment
- Min. 2 years of work experience in Marketing, Sales, Commercial Operations, Product Management, Business Development, or another related field in the sports, gaming, or entertainment industries (internship shall be sufficient) is a plus
- Comfortable working with business tools such as G Suite, Monday.com or Salesforce
- Fluent in English, another language like German, Spanish or Arabic is a plus
About us @EFG:
EFG is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Each of our brands plays a significant role in creating worlds beyond gameplay.
They build, connect, and nurture beyond game ecosystems to unlock more fun, fame, and fortune for gamers across the globe.
At ESL we create worlds where everybody can be somebody
At FACEIT we create a world where the community has the power to shape video games
At DreamHack we create a world where the gaming community comes to life
Firmly rooted in our values, EFG is an affirmative action employer that celebrates being an equal-opportunity workplace. Our unwavering commitment to fair employment extends to all individuals, regardless of their race, color, ancestry, religion, sex, national origin, age, sexual orientation, disability, citizenship, marital status, gender identity, or Veteran status.
Compensation:
The anticipated annual base salary range for this role is:
- United States: USD $60,000–$67,000
- United Kingdom: GBP £45,000–£50,000
- European Union: EUR €50,000–€58,000
Actual compensation will be determined based on several factors, including the candidate's location, relevant experience, qualifications, skills, and market considerations. The listed salary ranges reflect the expected base pay for this position and do not include any additional compensation or benefits for which the successful candidate may be eligible.
Firmly rooted in our values, EFG is an affirmative action employer that celebrates being an equal opportunity workplace. Our unwavering commitment to fair employment extends to all individuals, regardless of their race, color, ancestry, religion, sex, national origin, age, sexual orientation, disability, citizenship, marital status, gender identity, or Veteran status.